Help & guides
The TheatreHQ Handbook
Step-by-step guides with screenshots for everything in TheatreHQ — from your first login to running a full season.
Topic: Settings · 4 guides
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Settings & Security
Turning modules on and off (and finding a missing menu item)
Can't find Box Office, Shop or another menu item? How modules and module access work, and how to switch features on and off. 2 min readRead
Payments, Shop & Fundraising
Connecting your payment providers (Stripe, PayPal, GoCardless)
Connect Stripe, PayPal or GoCardless so you can take card payments, PayPal and Direct Debit online. 2 min readRead
Settings & Security
Looking after personal data with the GDPR tools
Set up your cookie banner and privacy policy, keep a record of consent and breaches, and handle requests about someone's data. 2 min readRead
Settings & Security
Setting up how your emails are sent
Choose how your site sends email — PHP mail, SMTP or Mailgun — set your sender name and address, and send a test. 1 min readRead
Browse by area
Shows
All guide to do with shows 5 guides
Getting Started
These are some quick videos to help you get started 4 guides
Box Office & Tickets
Selling tickets, seating plans, the door and your sales figures. 7 guides
Your Website
Pages, design, news, FAQs and getting found on Google. 8 guides
Audience & Marketing
Your audience list, email campaigns, automated emails and awards. 5 guides
Membership
Membership types, members, payments and renewals. 2 guides
Payments, Shop & Fundraising
Payment providers, your online shop and fundraising events. 4 guides
Settings & Security
Committee logins, modules, two-factor sign-in, email sending and GDPR. 5 guides