Help & guides
The TheatreHQ Handbook
Step-by-step guides with screenshots for everything in TheatreHQ — from your first login to running a full season.
Settings & Security · 5 guides
← All guides
Adding committee members and choosing what they can access
Give each committee member their own login, the right permission level, and access to just the modules they need. 2 min readRead
Turning modules on and off (and finding a missing menu item)
Can't find Box Office, Shop or another menu item? How modules and module access work, and how to switch features on and off. 2 min readRead
Looking after personal data with the GDPR tools
Set up your cookie banner and privacy policy, keep a record of consent and breaches, and handle requests about someone's data. 2 min readRead
Setting up how your emails are sent
Choose how your site sends email — PHP mail, SMTP or Mailgun — set your sender name and address, and send a test. 1 min readRead
Turning on two-factor sign-in
Protect your admin account with a code from your phone, or sign in with Face ID or a passkey. 1 min readRead
Browse by area
Shows
All guide to do with shows 5 guides
Getting Started
These are some quick videos to help you get started 4 guides
Box Office & Tickets
Selling tickets, seating plans, the door and your sales figures. 7 guides
Your Website
Pages, design, news, FAQs and getting found on Google. 8 guides
Audience & Marketing
Your audience list, email campaigns, automated emails and awards. 5 guides
Membership
Membership types, members, payments and renewals. 2 guides
Payments, Shop & Fundraising
Payment providers, your online shop and fundraising events. 4 guides
Settings & Security
Committee logins, modules, two-factor sign-in, email sending and GDPR. 5 guides