Help & guides
The TheatreHQ Handbook
Step-by-step guides with screenshots for everything in TheatreHQ — from your first login to running a full season.
Topic: Getting started · 5 guides
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Shows
Video
Adding a show
This walkthrough shows how to find, edit, promote, and add productions in TheatreHQ. You'll see where shows live, how to update key details, set performances, send announcements, tag people and photos, and create a new show. 3 min readRead
Getting Started
Video
Logging In
When you sign up for TheatreHQ, you receive a subdomain such as yourtheatre.theatrehq.com. This article explains how to find the admin login from your public site and sign in to the TheatreHQ admin panel. 1 min readRead
Settings & Security
Adding committee members and choosing what they can access
Give each committee member their own login, the right permission level, and access to just the modules they need. 2 min readRead
Payments, Shop & Fundraising
Connecting your payment providers (Stripe, PayPal, GoCardless)
Connect Stripe, PayPal or GoCardless so you can take card payments, PayPal and Direct Debit online. 2 min readRead
Getting Started
Seeing how your society is doing with Site Stats
One page with your website visitors, ticket and hire income, top shows and what's coming up, for any period you choose. 2 min readRead
Browse by area
Shows
All guide to do with shows 5 guides
Getting Started
These are some quick videos to help you get started 4 guides
Box Office & Tickets
Selling tickets, seating plans, the door and your sales figures. 7 guides
Your Website
Pages, design, news, FAQs and getting found on Google. 8 guides
Audience & Marketing
Your audience list, email campaigns, automated emails and awards. 5 guides
Membership
Membership types, members, payments and renewals. 2 guides
Payments, Shop & Fundraising
Payment providers, your online shop and fundraising events. 4 guides
Settings & Security
Committee logins, modules, two-factor sign-in, email sending and GDPR. 5 guides