Help & guides
The TheatreHQ Handbook
Step-by-step guides with screenshots for everything in TheatreHQ — from your first login to running a full season.
Results for “seating plan” · 7 guides
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Box Office & Tickets
Video
Creating a seating plan for your venue
Build a seating plan for your venue with the row generator, price bands, aisles and accessible seats, then attach it to a show. 3 min readRead
Payments, Shop & Fundraising
Video
Table seating for a fundraising dinner
Set up tables and seats for a dinner or gala, see who is sitting where, give free seats to guests, hold tables back and move people around. 2 min readRead
Getting Started
Video
Getting started: your first show on sale
From an empty account to tickets on sale in one sitting: add your show, set up performances, the venue and tickets, choose when booking opens and publish. 3 min readRead
Getting Started
Video
How to setup a box office
This guide shows how to configure a box office checkout for a show in TheatreHQ. It covers adding performances, choosing a box office mode, setting pricing and ticket types, and testing the public booking flow. 3 min readRead
Box Office & Tickets
What your audience sees when they book
Walk through booking from your audience's side: the show page, choosing a performance, picking seats and confirming, with no account needed. 2 min readRead
Box Office & Tickets
Video
Cash sales, pay at the door and free (complimentary) tickets
How to record tickets sold in person, hold seats for people who will pay at the door, give away tickets as free complimentary comps with a reason, and credit a sale to a cast member. 4 min readRead
Getting Started
Moving to TheatreHQ from another system
A step-by-step plan for moving your society’s website, ticketing, audience list and members to TheatreHQ without losing anything, or anyone, along the way. 3 min readRead
Browse by area
Shows
All guide to do with shows 12 guides
Getting Started
These are some quick videos to help you get started 6 guides
Box Office & Tickets
Selling tickets, seating plans, the door and your sales figures. 12 guides
Your Website
Pages, design, news, FAQs and getting found on Google. 11 guides
Audience & Marketing
Your audience list, email campaigns, automated emails and awards. 8 guides
Membership
Membership types, members, payments and renewals. 3 guides
Payments, Shop & Fundraising
Payment providers, your online shop and fundraising events. 9 guides
Settings & Security
Committee logins, modules, two-factor sign-in, email sending and GDPR. 10 guides